ID: DM1 Categories Retail Sector , Skill Development Course Qualifications Pack – Departmental Manager SECTOR: RETAIL OCCUPATION: Store Operations REFERENCE ID: RAS / Q0106 Departmental Manager: Individuals in this position is responsible for achieving business goals for the business unit through planning, organizing, controlling and reporting store performance. Brief Job Description: Individuals in this position should be able to build / manage a store operations team and also possess a good understanding of customer segments and their product and brand preferences, competition and sales techniques and incentives that effect incremental customer purchases. Personal Attributes: The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They need to have excellent product knowledge, interpersonal, listening skills, people management and business planning ability. Related Course Assistant Beauty Therapist Automotive Service Cancel reply You must be logged in to post a comment. Leave a Reply Cancel replyYou must be logged in to post a comment.